The venue for our show is a historical monument. Due to its many stairs, it is unfortunately not equipped to guarantee accessible access for people with reduced mobility throughout the entire performance.However, we are committed to ensuring that every spectator can make the most of the experience.When groups are very large, it is difficult for us to provide personalized support, but whenever possible, we are happy to assist and facilitate the experience for the visitors concerned.To ensure your comfort and support throughout the experience, you can also contact our team at the following email address:mareservation@polaris-production.com

No, we do not offer specific rates for disabled people or their companions . However, we do offer reduced rates for children , and the show is free for children under 4.Feel free to check our online ticket office to discover the available offers.

Strollers are not permitted during the show. Please bring a baby carrier . A stroller parking area is available at reception, but it is unsupervised .

Yes, there is an unsupervised cloakroom , but no luggage storage on site. Please ensure you keep your belongings with you throughout the performance.

Yes, all our rooms are air-conditioned for your comfort during the show.

Tickets are non-exchangeable and non-refundable, except in the event of cancellation of the event. This condition is specified in the terms and conditions of sale accepted at the time of purchase.